After installing the Kennel Connection update 7.07, your KC7 folder will contain a few new application files. While most anti-virus programs do not interfere with these, there are some that will block new files accessing the Internet. We strongly suggest adding these files to your anti-virus exception list right after installing the 7.07 update to prevent any issues. Most anti-virus software has a settings/exceptions or exclusion menu. Since all are different, you’ll need to either search the web for “how to add exceptions for (anti-virus software name inserted here)” or contact your anti-virus software support.
We recommend adding the entire KC7 folder and all sub-folders as an exception if your anti-virus software allows for full folder exceptions but also recommend adding the individual files as well. Here is a list of folders and files.
Individual files: (File paths provided based on default C: drive setup. File names are shown here in bold.)
Please note some of these may not be on your system yet.
KC Live Access:
Here are some links to the most common anti-virus software support sites for setting exceptions. Please note that these links belong to the anti-virus software provider and may change at any time so they may or may not be correct.
Avast: https://support.avast.com/en-us/article/Antivirus-scan-exclusions (We strongly discourage the use of Avast on business computers especially your host/server machine due to it's inability to properly exclude added exceptions.
Microsoft/Windows Security: https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-security
Sophos Home: https://support.home.sophos.com/hc/en-us/articles/115005499966-Setting-scan-exceptions
Trend Micro: https://esupport.trendmicro.com/en-us/home/pages/technical-support/premium-security/1059964.aspx?_ga=2.158232378.1222000346.1528295775-2019464663.1528295775
Vipre Business: https://support.threattracksecurity.com/support/solutions/articles/1000071057-how-to-add-exceptions-in-vipre-business
Vipre Home: https://support.threattracksecurity.com/support/solutions/articles/1000126419-how-to-add-exceptions-in-vipre-home